The UP Team

Jean B. Rossol

Jean B. Rossol, President and Founder of Unlimited Possibilities Consulting, LLC, has more than 17 years of experience in the aerospace industry and lean process consulting. Ms. Rossol has held a variety of positions in Materials, Operations, Procurement, Customer Service, Finance and Information Systems. She has applied Lean Methodologies to a variety of organizational, manufacturing and business challenges. Her comprehensive approach has enabled organizations to restructure current practices and establish repeatable and reliable processes that reduce lead times, bureaucratic bottlenecks, the cost of inefficient information flow, and improve overall product quality. More information.

Kenneth Alt

Ken Alt has more than 42 years of UTC / industry experience, the last ten years of which have been focused exclusively on the teaching and deployment of quality principles.  He has held a variety of positions in Engineering, Training and Quality, including a two year assignment in Singapore as Engineering Training Manager for Otis’ Pacific Asia Operations (PAO). He has applied strong leadership skills and sound quality principles throughout his career to promote a working environment focused on performance improvement and customer satisfaction.  More recently, Ken has joined the faculty of The National Graduate School, teaching graduate-level courses for students pursuing a Master of Science in Quality Systems Management.   More information.

Carol Bergeron

Carol Bergeron has over 20 years’ experience working with business leaders and executives to reduce the risk of poorly executed business strategy by focusing on people, their effectiveness and alignment to business objectives.

People are a critical source of enduring competitive advantage. Carol works with organizations to establish and revise workforce strategies appropriate for prosperous, stable and uncertain economic conditions. She designs and implements customized talent solutions that improve the organization’s ability to attract, develop and retain the best talent. More information.

Ken Branco

Ken is an accomplished practitioner in the development and implementation of Lean Sigma Enterprises. His experiences span the complete Enterprise, from Sales to Accounts Receivable.

In his nearly 30 years of business experience (15 in consulting and training), Ken has provided management, leadership, consulting and training to dozens of Enterprises, hundreds of teams, and several thousand individuals. His consulting career has spanned Enterprises from 20 people to the Fortune 50. More information.

William Deskin

William Deskin has thirty-eight years experience in the aerospace field.  He has held a variety of positions in engineering, program management and quality at Pratt & Whitney (P & W) Military Engines (ME). More information.

Victoria E. Engelhardt

Vicki Engelhardt has worked 34 years at P&W helping organizations such as Engineering, Information Technologies, Legal, Human Resources, Contracts Management, Finance, Pratt & Whitney Rocketdyne, Warranty, Technical Publications, Technical Support and Support Equipment Operations  improve their processes to meet customer requirements while reducing non-value added activity and process variation.  More information.

Shirley B.Ellis

Shirley B.Ellis has held a variety of positions over the course of her 30 years at Pratt & Whitney in Manufacturing, Supervision, Human Resources, Composite Engineering, and Quality. Mrs. Ellis has been working in the area of business process improvement for more than 12 years. She was part of the original team that developed and implemented the operating system called Achieving Competitive Excellence (ACE) for business processes at Pratt & Whitney. The ACE system is responsible for identifying and eliminating waste in business processes throughout the company. ACE grew to become the operating system for the parent corporation; United Technologies. More information.

Walter Hall

Walter Hall has more than 37 years experience in Continuous Improvement, Industrial Engineering and Employee Training and Development, with 29 years in various management capacities. Mr. Hall joined Pratt & Whitney in 1982 at the Kennedy Space Center, Florida as an Industrial Engineer with USBI, a former P&W division responsible for the assembly, recovery and refurbishment of the Space Shuttle’s Solid Rocket Boosters, where he held a variety of positions of increasing responsibility including Chief Industrial Engineer and Director of Training and Continuous Improvement.  He transferred to P&W Engine Services in East Hartford, Connecticut in 1998 as Connecticut Operations ACE Coordinator and Global ISO Coordinating Manager.  In 2000 Mr. Hall joined the P&W Legal Services organization in East Hartford as Continuous Improvement Manager and ACE Coordinator where he remained until his retirement in 2005. More information.

Daniel J. Long

Dan has accumulated 33 years of experience in manufacturing and lean deployment.  After more than 31 years of service, Dan retired from Pratt & Whitney in 2006 and joined a major Rotating Equipment OEM as the Global Process Innovation Mgr. responsible for developing and standardizing lean training material for deployment across all divisions.  Prior to his retirement, Dan was part on the supplier Lean development team for the P&W International and Domestic Parts Center.  His responsibilities included identifying opportunities for lead-time reduction and quality improvement and convincing suppliers in the use lean (ACE) tools to improve performance as well as preparing and conducting lean events.  More information.

Lawrence Loucka

Larry Loucka is creative consultant and trainer with strong team building and problem solving skills and more than 20 years of practical experience in a variety of business and cultural environments. His background as a Materials Engineer, Quality Manager, and Production & Inventory Control Manager gives him solid best-practice experience. Larry has extensive hands-on experience in current Lean and Six Sigma techniques and has applied these techniques in a variety of industries including Aerospace, Electronics, Consumer Durables, and Automotive. More information.

Dr. Thomas P. Mortimer

Dr. Mortimer has more than 20 years of TQM (Total Quality Management) consulting experience.  He has held a variety of positions in Engineering, Manufacturing, Strategic Planning, Customer Service, and Program Management.  He has successfully applied ACE (Achieving Competitive Excellence), Lean, and Six Sigma methodologies at large aerospace companies, medium to small businesses, government organizations, and in public education.  He has special expertise in Process Improvement, Rigorous Root Cause Analysis/Corrective Action, Process Certification, and Team Building/Effective Teaming.  More information.

Robert L. (Lindy) Shambaugh

Lindy Shambaugh has over 33 years of  engineering and management experience working for Pratt & Whitney.  Mr. Shambaugh has held a variety of positions throughout his career in several engineering disciplines, in product manufacturing management, in marketing, and in program management.  He has applied Lean Methodologies in his assignments since they became available  His broad background provides a unique perspective into the benefits of UTC’s Achieving Competitive Excellence program. More information.

Bill Southward

Bill Southward is an innovative consultant with strong interpersonal, leadership and technical skills who has implemented business improvements in a wide variety of manufacturing environments. More than 20 years experience in Manufacturing Engineer and Quality Assurance in a variety of industries including Aerospace, Machine Tool and Automotive give him a background that can bring strength to virtually any business. More information.

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